ONE YEAR LIMITED WARRANTY

All Opening Statements by Art Glass Millworks wood products are warranted for the time period set forth below, subject to the restrictions and conditions which follow, to be free of defects which would render said wood products unserviceable or unfit for ordinary, recommended use.

The warranty period shall be one (1) year from invoice date
for Opening Statements wood products.

If an Opening Statements wood product does not meet the above stated standards, Art Glass Millworks will, at its discretion either repair the product, replace the product in the original condition supplied to the distributor, or refund the original purchase price paid to Art Glass Millworks for the product.

Unless otherwise expressly provided herein, Art Glass Millworks shall not pay for the cost of labor or installation of the replacement or original product or for any other cost relating to the replacement of the product, all of which shall be the sole responsibility of the person making the warranty claim. All visible defects must be reported before the product or products are originally installed.

LIMITATIONS AND EXCLUSIONS

  1. A door which has been trimmed to expose the mortise and tenon joint. Cutting into the mortise and tenon joint voids the warranty. Doors are constructed to allow a maximum of two (2) inches to be trimmed from the bottom and one (1) inch to be trimmed from the top without exposing the mortise and tenon joint and voiding the warranty;
  2. Any door, which has been trimmed and not immediately recoated with three coats of paint or clear top coats. Any exposed wood must be recoated to maintain warranty elibility;
  3. Warp shall not be considered a defect unless it exceeds ¼";
  4. Improperly installed products including bow or misalignment of the frame or jamb; or warp or bow in a book door installed in a frame from another source.
  5. Damage caused by others or by any circumstance beyond the control of Art Glass Millworks including but not limited to damage caused by misuse, abuse, accident or mishandling, or by fire, flood, earthquake, storm, tornado, hurricane, or other acts of nature;
  6. For the purpose of this limited warranty, misuse is defined as, but not limited to, installing a product on any side of a structure without adequate overhang. Adequate overhang depends on the direction the product faces and therefore its' potential exposure to sunlight and rain:

    NORTH, EAST AND NORTHEAST-FACING PRODUCTS: Adequate overhang projection for north-, east- and northeast-facing products is defined as one half of the measurement from the bottom of the product to the base of the overhang structure. See example drawing A below.

    SOUTH, WEST AND SOUTHWEST-FACING PROCUCTS: Adequate overhang projection for south-, west- and southwest-facing doors is defined as equal to the measurement from the bottom of the door to the base of the overhang structure. See example drawing B below.

    In addition to the correct overhang projection above, the overhang must extend out to each side of the door frame a minimum distance of one (1) foot. These requirements must be met to qualify for warranty coverage.

    North, East and Northeast Exposure Requirements Diagram South, West and Southwest Exposure Requirements Diagram

    Drawing A

    Drawing B

  7. Failure to perform normal homeowner's maintenance as described in Art Glass Millwork's Door Care and Handling Guide;
  8. Attempts by persons other than authorized Art Glass Millworks representative to repair Opening Statements products;
  9. Surface checks which are less than 1/32" wide and/or 2" tall;
  10. Panel movement (shrinkage) of 1/8" or less. Temperature and humidity may cause wood panels in your door to shrink. The panels in your door have been designed to "float" in the panel enclosure;
  11. Damage caused by extreme temperature buildup where a storm door is utilized. Storm doors must be vented to eliminate this temperature buildup;
  12. Failure to place a bead of silicone caulking along the joint between the top edge of the adjustable metal door shoe and the door to keep water from entering the door shoe. If water is trapped inside the door shoe against the bottom of the door, the door will be damaged;
  13. Natural variations in wood color and texture;
  14. The appearance of factory finishes after a period of six months from invoice date.

If the claimed nonconformity is warp, Art Glass Millworks may defer repairing or replacing the product for a period of up to six (6) months from the date of claim or the date when the product was installed, as it is not uncommon for a temporary warp condition to occur as doors adjust to local humidity and temperature conditions. This deferral will not be counted against the warranty period.

Claims under this Limited Warranty must be made in writing within the period of this warranty and prior to beginning any repair work to: Warranty Services, Art Glass Millworks, Inc., 3111 Golf Course Drive, Ventura, CA 93003. Claims must detail the date and location of purchase, the nature of the problem, and the name, address and telephone number of the person making the claim. Art Glass Millworks reserves the right and must be given at least thirty (30) days to have any door which is the subject of a warranty claim field inspected by an Art Glass Millworks representative.

THIS LIMITED WARRANTY EXTENDS ONLY TO THE ORIGINAL PURCHASER OF PRODUCTS OR TO THE ORIGINAL PURCHASER OF THE STRUCTURE INTO WHICH SUCH PRODUCTS ARE INSTALLED.

This Limited Warranty sets forth Art Glass Millworks maximum liability for its wood products. Art Glass Millworks makes no other warranty, expressed or implied, including implied warranties of merchantability and fitness for a particular purpose with respect to its products except as set forth above. No distributor, dealer or representative has the authority to change or modify this Limited Warranty. In no instance shall Art Glass Millworks be responsible for consequential or incidental damage.

This limited warranty gives you specific legal rights, and you may have additional rights, which vary from state to state. Some states do not allow exclusion or limitation of implied warranties or incidental or consequential damage, so the limitation or exclusion may not apply to you. IN SUCH CASE, THE DURATION OF ANY IMPLIED WARRANTY SHALL BE THE SAME AS THAT OF THE EXPRESSED WARRANTY STATED HEREIN.

This Limited Warranty applies to all Opening Statements products.

DOOR CARE AND HANDLING GUIDE

You have purchased a wood door product. The following instructions are intended for the use of homeowners in caring for and handling Opening Statements wood products, and are required to maintain warranty protection for the product.

REGULAR MAINTENANCE OF WOOD PRODUCTS

Wood doors require regular maintenance and treatment to remain in good condition and appearance. The integrity of the paint or finish must be maintained to insure continued protection of the wood and warranty protection.

On a regular basis (ideally once per month), wipe down all surfaces inside and outside with a clean DAMP (not wet) cloth. Treat wood doors as you would treat a piece of fine furniture and never use caustic or abrasive cleaners.

NEVER DIRECT A GARDEN HOSE AT WOOD PRODUCTS!

Immediately wipe dry any moisture that contacts the surface of wood products during porch cleaning, etc. including the top and bottom edges of the doors, where water absorption is likely to occur. Wood products are NOT designed to be exposed directly to water or other moisture, including misdirected sprinklers.

Directly following the installation of your product, check to be sure that the surface of the finish (paint or clear top coat) has not been damaged or compromised in any way that would allow moisture to absorb into the wood. If a problem is found, your installer or professional painter must immediately repair it. The first maintenance check should be made every six months after the initial installation of your doors. Inspect every surface of the product for cracks in the finish surface or bare spots where finish may have rubbed off. Cracks or lack of paint/top coat will allow moisture to enter the wood, resulting in cracks, splits and warping in the product. Regular exposure to sunlight will shorten the life of the finish.

As needed, sand lightly all surfaces with 320-grit sandpaper or 0000 steel wool to remove embedded dirt particles. Next, wipe down all surfaces with a soft, clean, lint-free cloth. Apply to all surfaces one coat of exterior grade topcoat compatible with original finish, and allow drying time per product instructions. Check and maintain the finish every six months throughout the life of your doors.

During these six-month checks, always be sure to look at the top and bottom edges of doors. It is imperative that these critical edges be fully protected with paint or topcoats free of cracks or scrapes in the finish surface.

Please keep this guide with your Limited Warranty. These procedures must be followed to maintain warranty eligibility for your Opening Statements products.

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