Privacy Policy

Effective Date: 8/12/2025

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Your privacy is important to us. This Privacy Policy explains how Art Glass, Inc. dba AG Millworks (“AG Millworks,” “Company,” “we,” “our,” or “us”) collects, uses, shares, and protects your information when you use our website at https://www.agmillworks.com/ (“Site”) or interact with us in any other way (“Services”).

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This Policy also explains your privacy rights under U.S.law, including California’s CCPA/CPRA, and how you can exercise them.

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1. Information We Collect

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We may collect the following categories of personal information:

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Format: (Category | Examples | Purpose of Collection | Shared With)

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• Identifiers | Name, address, email, phone, IP address | Account setup, orders, customer support, marketing | Service providers, affiliates
• Account Information | Login credentials, profile info | Access to your account and preferences | Service providers
• Commercial Information | Purchase history, order details | Fulfillment, support, warranty | Service providers
• Internet Activity | Pages visited, time on site, clicks | Analytics, improving services | Analytics providers
• Geolocation Data | Approximate location from IP| Location-based content or ads | Service providers
• User Content | Photos, reviews, videos you submit | Marketing (with permission) | Public (if posted)
• Inferences | Preferences, interests from browsing | Personalizing experiences | Service providers

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We do not collect sensitive personal information such as government IDs, precise geolocation, financial account numbers, or biometric data.

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2. How We Collect Information

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We collect information:

• Directly from you — when you fill out forms, contact us, request quotes, or make purchases.
• Automatically — through cookies, analytics tools, and similar technologies.
• From other sources — such as social media platforms, marketing partners, or referrals.

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3. How We Use Your Information

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We use your information to:

• Process orders, fulfill requests, and provide support.
• Improve our Site, products, and Services.
• Send marketing communications (you can opt out anytime).
• Detect and prevent fraud or security issues.
• Comply with legal requirements.

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4. Cookies & Tracking

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We use:

• Essential cookies — to operate the Site.
• Analytics cookies — to understand usage trends.
• Advertising cookies — to deliver relevant ads.

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You can disable cookies in your browser. Note: blocking cookies may affect Site functionality.

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We currently do not respond to “Do Not Track” (DNT) signals but honor Global Privacy Control (GPC) signals where legally required.

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5. Sharing & “Selling” Information

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We share information only as described here:

• Service providers — hosting, payment processing, marketing, IT support.
• Affiliates — companies under common ownership.
• Legal authorities — when required by law or to protect safety.
• Business transfers — in case of mergers, acquisitions, or asset sales.

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We do not sell personal information for money.

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However, we may engage in cross-context behavioral advertising (targeted ads), which may be considered “sharing” under California law. You can opt out by:

• Clicking the “Do Not Sell or Share My Personal Information” link (if available on the Site), or
• Emailing us at customerservice@agmillworks.com.

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6. Data Retention

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We keep your personal information only as long as needed for the purposes outlined in this Policy, unless a longer retention period is required by law. Once it is no longer needed, we securely delete or anonymize it.

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7. Your Privacy Rights

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Depending on your state of residence (e.g., California, Colorado, Connecticut, Utah, Virginia), you may have the right to:

• Access the personal information we hold about you.
• Request deletion of your personal information.
• Request correction of inaccurate information.
• Request a copy of your personal information.
• Opt out of targeted advertising or certain data sharing.

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To exercise your rights:

• Phone: 805-644-4494
• Email: customerservice@agmillworks.com

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We may need to verify your identity before fulfilling your request. You may authorize an agent to act on your behalf.

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8. Appeals Process

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If we deny your privacy request and you live in a state with appeal rights, you can submit an appeal by emailingcustomerservice@agmillworks.com with the subject line “Privacy Request Appeal.”

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9. Public Content

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Anything you post publicly on our Site or social media channels can be seen and used by others. Share carefully.

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10. Security

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We take reasonable measures to protect your personal information, but no method of transmission or storage is 100% secure.

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11. Links to Other Sites

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We’re not responsible for the privacy practices of other websites. Review their policies before sharing your information.

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12. Children’s Privacy

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Our Site is intended for adults. We do not knowingly collect personal information from children under 13. If we learn we have, we will delete it.

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13. Accessibility

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This Privacy Policy is designed to be accessible to individuals with disabilities. You may request it in an alternative format by calling 805-644-4494.

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14. Changes to This Policy

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We may update this Privacy Policy from time to time. The “Effective Date” at the top will reflect the latest version. Continued use of our Site means you accept the updated Policy.

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15. Contact Us

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For questions, please contact:

• Phone: 805-644-4494
• Email: customerservice@agmillworks.com